- Please check that your phone's Bluetooth functionality is enabled and that it is connected to Audi-A2DP. If there is an active connection, there will be a solid blue light on the Audi-A2DP.
- Ensure that the device is securely connected to the MMI port.
- Ensure that the audio and power cables are securely connected to the Bluetooth
- Ensure that your car's MMI
- Check that the volume on your phone and the car is set to an adequate level, and that they're not muted.
- Check that the phone is actually playing audio (not paused/stopped).
Audio volume is too low
- Ensure that the audio cable is fully inserted into the Bluetooth module. If not fully inserted, you may still be able to hear audio that sounds muddled.
- The strength of the audio signal over Bluetooth may vary for different phones. We recommend that you set the volume on your phone to almost the maximum and then use your car's built-in volume control to set the effective volume to your liking. This should also give you the best audio quality.
Audio plays through the phone's own speakers
- Make sure that your phone's Bluetooth functionality is enabled and that it is connected to Audi-A2DP .
- On some phones (including Windows Phone), audio that is accompanied by video content may not be redirected to Bluetooth. This is a design limitation of the phone itself. An example of this is a video-podcast. Try playing an audio-only podcast.
Cannot stream audio from the phone's radio
- Some phone designs require a headset to be attached to the phone for the radio to work. This is because the cable acts as the radio antenna. If you prefer using your phone's radio as opposed to your car's built-in radio, you can still stream the audio over Bluetooth but you may need to attach a headset to receive the radio signals.
My problem is not listed
- We are sory to hear that. Please contact audia2dp@ohzeecreative for additional support.